Give your customers best experience and personalization by integrating your business systems, CRMs, third-party tools, literally anything with an API. You name it.
Whenever, wherever, you're meant to be together. Whether they contact you on your own site or anywhere else, delight them with instant, automated replies - right when they need them.
Access your CRM while paying undivided attention to your customer queries. Elloe integrates with about 10+ CRM platforms to offer that seamless customer experience for you too!
HubSpot provides a unified platform for marketing, sales, content management, and customer service. Display information about existing lead, create new leads if they don’t exist, and do more.
Our out-of-the-box integration with Zendesk allows you to be in contact with your customers on all its channels. The plug-and-play integration allows you to utilize features in Zendesk such as Chat, Support, Guide and Talk to utilize the Zendesk CRM platform to the furthest extent.
Maximize your customer experience with our plug-and-play Gorgias integration. Keep your customer in the loop by fully automating up to 15% of common tickets 24/7. Modify orders, refunds, and subscriptions on the fly across all channels: email, chat, Meta platforms, SMS, and more.
The Freshdesk integration allows you to be more effective in maintaining your customer base. With our platform you can create a new contact and support tickets with ease. Once you have created a support ticket you will be able to also edit its content using the Certainly Platform.
Seamlessly connect your marketing tools to automate actions and expand the functionality of your services. Sync data in real-time and eliminate the need for back and forth between systems
With our Zapier integration, we bring one of the biggest online automation tools within the Certainly Platform. You can now trigger Zaps in the Zapier platform by firing a POST request to a Custom Webhook URL.
Create new recipients or add them to a list using our Sendgrid integration. Get hold of the lists which any user is subscribed to.
In one of the most popular communication platforms, you will have the ability to send messages within channels. The content of these messages can include the information of end users that wants to be contacted by customer support.
Connect to Google Suite and provide your support agents and/or customers results from a Google Calendar, return search results from a custom the Search Engine or send a custom event to your Analytics dashboard to track your chatbot conversations.
Enable your customers to make their payments swiftly via a secure payment gateway. Elloe integrates with some of the most trusted payment apps like Stripe, Paystack, Razorpay, and M-Pesa.
Send and receive money, top-up airtime, make bill payments, receive salaries, and get short-term loans in a safe, secure and affordable way using M-Pesa.
Accept payments through Credit Cards, wallets, Debit Cards, etc. Being highly flexible, it integrates with more than 300 tools, products, and portals and helps in currency exchange both in-person and online.
Accept credit and debit card payments online from customers. It automatically routes payments through the most optimal channels, ensuring the highest transaction success rates in the market.
Accept, process, and disburse payments from all credit and debit card networks from customers in various countries with Razorpay.
The customer journey starts everywhere your business is found online. Make it easy for customers to message you directly from search engines, social media, popular messaging apps, and your website. Send, receive, and manage messages from these top channels in your Elloe shared inbox.
Enable multilingual translation in minutes on your website and manage all your translations effortlessly, that's what you would be able to get from integrating Weglot with your Certainly chatbot. You will be able to answer your customer in their mother language by translating a list of sentences to it.
Support your customers wherever, whenever they want with our Instagram integration. Link your Instagram Business Account to the Certainly widget quickly and easily from within our platform and respond to customer queries while they scroll.
Integrate one of the best messaging tools within your Certainly environment. Be able to register for an account and verify it within our platform. You will seamlessly be able to connect your chatbots and multiple phone numbers to a single chat.
Support your customers wherever, whenever they want with our Instagram integration. Link your Instagram Business Account to the Certainly widget quickly and easily from within our platform and respond to customer queries while they scroll.
But that’s not all. Elloe also integrates with a multitude of other apps ranging from Google sheets to Zapier to Shopify, etc to complement your Martech stack.
Your customers will thank you for using the Certainly Magento integration. Take your customer experience to the next level without writing a line of code, effectively collect zero-party data to personalize recommendations, and use our prebuilt webhook support to automate ticket deflection.
Give your customers the support they deserve with our BigCommerce integration. Seamlessly integrates with all elements of the BigCommerce platform, allowing you to support your customers before and after their purchase.
Improve your users' satisfaction and give them the ability to return an order through the chatbot. What's more, you can gather all of the order details from the Shopify platform. Order status and order status URL are mapped using jinja and can be used in the chatbot.
Quickly and effectively retrieve information for a given survey on Surveypal. Fetch information such as the number of pages in the survey, as well as two different types of links to the survey that are automatically saved as custom variables, ready for you to use in your bot.
Add any integration you want with our Webhook Builder.
Save 90% of development time when creating new integrations with Elloe Mini App Store.
Use your existing toolkit. Average 4 x Conversions and 30-days until full ROI.
The ability to embrace variations in the way different people communicate is one of the major strengths of the Elloe platform.
Katrine Marcussen
Business Developer, KMD
Elloe has helped my startup scale and expand from Denmark to Norway and Sweden. By automating part of our customer support, we managed to answer requests quicker and most importantly, around the clock.
Ulrik Kjærsgaard Larsen
Founder and CEO, Pakke ApS
Elloe enables you to start using chatbots to solve specific tasks from day one. As it integrates with 3rd party services, the platform can scale with your needs and maturity as a company.
Anders Rahr
Senior Vice President, IT & Logistics, IC Group A/S
Our chatbot Betty handles far more tickets than all human agents combined. More than 40% of all tickets are now solved without any human involvement.
Darren Hua
Technical Support Enginner, Tobii
The AIO team didn't want a FAQ bot, but something that would flow as a natural conversation. Elloe was able to handle both huge amounts of content and complicated dialogues.
Regin Jensen
CEO, AIO
I would highlight the ease of communication with Elloe engineers during the development and the excellent and fast responses they have always provided.
Ana Etxebarria
Customer Experience Officer, SikSilk
Absolutely fantastic customer service. Whenever I hit a snag, their team is super fast to respond & they go above and beyond in explaining best practices & often proposing clever solutions to what I'm trying to achieve.
David Einarsson
Senior Project Lead, CCP Games
We experience a clear connection between response time and customer satisfaction. That's why our chatbot has become extremely important. Our customer satisfaction was about 70% and today it is 92%.
Nadin Kempel
Head of Customer Service, Tiger of Sweden
I'm a teacher, and our students use Elloe to build different chatbot solutions for different industries - they consistently report that it's user friendly and easy to get started with the Elloe Platform.
Peter Rudbeck
Technology Consultant, Copenhagen Business School
The good thing about using the Elloe platform is that we only need to maintain the English language. We then use Webhooks to scale it to support 8 languages without putting in a lot of effort.
Tonni Buur
Vice President of Global CX Services, Trustpilot
Any company that wants to develop a brand voice and boost revenue, ecommerce and D2C, I would highly recommend Elloe
Jess Cervellon
CX Strategy & Operations Leader, Feastables
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