Whether you are B2B, B2C or C2C, you need to ABC — always be closing. Add instant messaging to your sales strategy and turn conversations into conversions. Best of all, you can market, sell and support at scale from any channel on a single platform.
Are your marketing campaigns or promotions failing to hit their targets? Get higher visibility and engagement with instant messaging. Convert casual shoppers into loyal customers with the right message at the right time in the right inbox.
No response, no sale. In the hypercompetitive world of e-commerce, customers don’t wait. Engage them instantly on their favorite messaging apps to close deals while you have their attention or foster long-term relationships for higher CLTV. Then, use data, automation and analytics to shorten and speed up your sales cycle.
Build brand loyalty with consistent, high-quality support throughout the customer journey. Offer conversational or ticketed support on the channels customers use most and add chat automation for faster responses and resolutions.
Personalized Customer Experiences that exceed expectations: upselling, cross-selling and recommending relevant products to create happy customers who just keep on coming back.
Access to reporting analytics and user profiling for marketing to optimize future retargeting campaigns, all driven by zero-party data from automated conversations with customers.
Happy customers are loyal customers! Conversational Commerce ensures fewer product returns, lower cart abandonment and higher customer lifetime value.
A new-gen, automated sales assistant that gathers information from users, engages them effectively and delivers better ROI on your ad spend
Access to Conversational Commerce flows that create wow moments and ease website navigation.
The vast competitive advantage of capturing first-party consumer intent in a cookieless world.
The ability to fully integrate your bot with your shipping and order systems: Check the status, EDD, tracking link, and much more information about a customer's order.
Define events that map a customer journey for more thorough customer insights - integrate the conversational flows with intuitive analytics tools.
The ability to embrace variations in the way different people communicate is one of the major strengths of the Elloe platform.
Katrine Marcussen
Business Developer, KMD
Elloe has helped my startup scale and expand from Denmark to Norway and Sweden. By automating part of our customer support, we managed to answer requests quicker and most importantly, around the clock.
Ulrik Kjærsgaard Larsen
Founder and CEO, Pakke ApS
Elloe enables you to start using chatbots to solve specific tasks from day one. As it integrates with 3rd party services, the platform can scale with your needs and maturity as a company.
Anders Rahr
Senior Vice President, IT & Logistics, IC Group A/S
Our chatbot Betty handles far more tickets than all human agents combined. More than 40% of all tickets are now solved without any human involvement.
Darren Hua
Technical Support Enginner, Tobii
The AIO team didn't want a FAQ bot, but something that would flow as a natural conversation. Elloe was able to handle both huge amounts of content and complicated dialogues.
Regin Jensen
CEO, AIO
I would highlight the ease of communication with Elloe engineers during the development and the excellent and fast responses they have always provided.
Ana Etxebarria
Customer Experience Officer, SikSilk
Absolutely fantastic customer service. Whenever I hit a snag, their team is super fast to respond & they go above and beyond in explaining best practices & often proposing clever solutions to what I'm trying to achieve.
David Einarsson
Senior Project Lead, CCP Games
We experience a clear connection between response time and customer satisfaction. That's why our chatbot has become extremely important. Our customer satisfaction was about 70% and today it is 92%.
Nadin Kempel
Head of Customer Service, Tiger of Sweden
I'm a teacher, and our students use Elloe to build different chatbot solutions for different industries - they consistently report that it's user friendly and easy to get started with the Elloe Platform.
Peter Rudbeck
Technology Consultant, Copenhagen Business School
The good thing about using the Elloe platform is that we only need to maintain the English language. We then use Webhooks to scale it to support 8 languages without putting in a lot of effort.
Tonni Buur
Vice President of Global CX Services, Trustpilot
Any company that wants to develop a brand voice and boost revenue, ecommerce and D2C, I would highly recommend Elloe
Jess Cervellon
CX Strategy & Operations Leader, Feastables
Book a meeting with one of our specialists and see how we can help you improve your online customer journey and increase your online sales
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